AnsweredAssumed Answered

HD 8970M - Shutdown and Wattman issue

Question asked by shadowa on Sep 27, 2016
Latest reply on Jul 14, 2017 by laformarua

Good day,


As above, whenever I attempt any method of shutdown/restart, my computer will hang. This is a clean install of windows 10 built 1511 with the latest AMD drivers. I have disabled startup items, reinstalled once, disabled windows 10 "fast boot" feature, and defaulted bios settings (which I do not really touch). I have probably tried more as this has been an on-going issue, but that is off the top of my head. Worthy mention, I did not have this issue with windows 8.1. On boot I receive a Wattman error:  "Default Radeon WattMan settings have been restored due to an unexpected system failure", which came with the latest drivers. Following this, I cannot change my monitor brightness as the drivers have been crashed. I must go into the device manager and re-enable Generic PnP Monitor to change my brightness. The screen is dim, still view-able. During sleep/hibernation, I just need to re-enable Generic PnP monitor, however, the monitor becomes barely visible.



Alienware 18;

Windows 10;

I7 4700MQ;

HD 8970M crossfire, default clock of 950 (which I know it is 900?);

330Watt PSU;

16 GB Ram.


Any help is appreciated.