6 Replies Latest reply on Sep 30, 2016 6:11 AM by fsadough

    FireProGl 7800 Windows 10 and Sketchup Pro 2016 Issue

    theprayingmantis

      I recently upgraded to windows 10. I installed Sketchup 2016. The graphics card I have is a FireProGl V7800. Unfortunately, sketchup is not detecting my graphics card so I'm unable to take advantage of all its features.When I open a large file the frame rate is choppy and sometimes sketchup freezes when loading. I updated the drivers but still this version of sketchup cannot see my card. Apparently, Sketchup 2016 uses Open Gl 2.0. So, is my card outdated, is this a windows 10 issue or did I install the wrong drivers? I attached specs of my rig. Thanks

       

       

       

       

       

      Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.160906-1818)
                   Language: English (Regional Setting: English)
        System Manufacturer: System manufacturer
               System Model: System Product Name
                       BIOS: BIOS Date: 10/29/10 22:06:58 Ver: 08.00.15
                  Processor: Intel(R) Core(TM) i7 CPU  

      X 980  @ 3.33GHz (12 CPUs), ~3.3GHz

                     Memory: 12288MB RAM
        Available OS Memory: 12280MB RAM
                  Page File: 3449MB used, 21117MB available
                Windows Dir: C:\WINDOWS
            DirectX Version: DirectX 12
        DX Setup Parameters: Not found
           User DPI Setting: Using System DPI
         System DPI Setting: 96 DPI (100 percent)
            DWM DPI Scaling: Disabled
                   Miracast: Not Available

      Microsoft Graphics Hybrid: Not Supported

             DxDiag Version: 10.00.14393.0000 64bit Unicode

      Display Devices

      ---------------

                Card name: ATI FirePro V7800 (FireGL V)

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x6889)

                 DAC type: Internal DAC(400MHz)

              Device Type: Full Device

               Device Key: Enum\PCI\VEN_1002&DEV_6889&SUBSYS_03061002&REV_00

            Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

      Device Problem Code: No Problem

      Driver Problem Code: Unknown

           Display Memory: 5874 MB

         Dedicated Memory: 2034 MB

            Shared Memory: 3840 MB

             Current Mode: 1920 x 1200 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: PA246

               Monitor Id: ACIFF24

              Native Mode: 1920 x 1200(p) (59.950Hz)

              Output Type: Displayport External

              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll

      Driver File Version: 8.17.0010.1404 (English)

           Driver Version: 15.201.2401.0

              DDI Version: 11.2

           Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1

             Driver Model: WDDM 1.3

      Graphics Preemption: DMA

      Compute Preemption: DMA

                 Miracast: Not Supported by Graphics driver

      Hybrid Graphics GPU: Not Supported

           Power P-states: Not Supported

        Driver Attributes: Final Retail

         Driver Date/Size: 11/3/2015 8:00:00 PM, 1448296 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp: Unknown

        Device Identifier: {D7B71EE2-2BC9-11CF-CE76-0C23BEC2C535}

                Vendor ID: 0x1002

                Device ID: 0x6889

                SubSys ID: 0x03061002

              Revision ID: 0x0000

      Driver Strong Name: oem59.inf:cb0ae414ffe4100b:ati2mtag_EvergreenGL:15.201.2401.0:pci\ven_1002&dev_6889

           Rank Of Driver: 00D12001

              Video Accel: ModeMPEG2_A ModeMPEG2_C

              DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD 

         Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

             D3D9 Overlay: Not Supported

                  DXVA-HD: Not Supported

             DDraw Status: Enabled

               D3D Status: Enabled

               AGP Status: Enabled

                 MPO Caps: Not Supported

              MPO Stretch: Not Supported

          MPO Media Hints: Not Supported

              MPO Formats: Not Supported