1 Reply Latest reply on Sep 27, 2016 3:30 AM by amdmatt

    Laptop restart during GPU installation


      Hi All,


      I just reformat my laptop to windows 8.1 pro, all system running normal. All utilities i installed no issue but whenever i install GPU software, my laptop will keep on restart. Any idea why it keep on restart..? Please help.


      Here my laptop spec,


      GX70 3CC Destroyer

      CPU A10-5750M

      AMD Radeon R9 M290X

        • Re: Laptop restart during GPU installation

          It could be caused by a bad driver or faulty hardware. The integrated GPU inside your APU has reached peak optimisation and been moved to legacy status, there will not be any further driver updates for your product. More information available here.


          The latest Crimson driver for your system is 16.2.1 and is available here.

          The last Catalyst driver for your system is 15.11.1 Beta and is available here.


          I would recommend using DDU to sweep your system of AMD drivers, and then trying the drivers above to see if they resolve your issue.