2 Replies Latest reply on Sep 28, 2016 2:22 AM by jamokin

    amd a6-3400m apu with radeon hd graphics

    jamokin

      Hey guys I reformatted and am trying to get my drivers again. when I use auto detect I get the wrong drivers and get a black screen on reboot.
      I have a amd a6-3400m apu with radeon hd graphics if anyone knows anything to help please let me know

        • Re: amd a6-3400m apu with radeon hd graphics
          kingfish

          Windows 10 Driver Support for AMD APU Graphics Products

           

          The following AMD APU products with AMD Radeon™ Graphics support up to WDDM 1.2 and DirectX® 11 on Windows 10:

          • AMD A4/A6/A8-3000 Series APUs
          • AMD E2-2000 APU
          • AMD E1/E2-1000 Series APUs
          • AMD E-200/300/400 Series APUs
          • AMD C-Series APUs
          • AMD Z-Series APUs

           

          NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver. Instead, enable Windows Update and allow it to detect and install the appropriate driver.

           

          If you have already upgraded to Windows® 10 and installed the AMD Catalyst™ Driver, please follow the steps listed below to resolve this issu

          1. Uninstall the AMD Catalyst™ Driver using the Program and Features option in the Control Pane
          2. Reboot the system
          3. Use Windows Update to install the appropriate graphics driver for the APU.