7 Replies Latest reply on Sep 21, 2016 6:29 AM by himeddig

    AMD Radeon 6470M - Driver Install: a supplied parameter is not valid

      My laptop is HP Pavilion g7 with AMD Radeon 6470M. I have used latest graphics driver from manufacturer for long time because the new driver from amd.com wasn't working. Today there are lot of video playback bug on latest version of Google Chrome because they ruined video playback for no reason. Disabling Hardware acceleration make video playback even slower and overheat my laptop. I contacted Google but it seems they can't fix the problem which kind of suck. Firefox doesn't work with AMD Radeon 6470M , because it have black graphics issue. Opera is slow. So i format local disk and perform clean install of Windows 7 x64. I update the driver instantly from AMD Display Driver Downloads but it does not work. i tried beta version (16.2.1) but it also not working. it gave same error of AMD Display Driver

       

      AMD Display Driver

      Final Status:Fail
      Version of Item:15.200.1062.1004
      Size:90 Mbytes

       

      I followed the steps at r9 290 drivers won't install with catalyst. Gives error Driver Install: a supplied parameter is not valid  but it didn't help

       

      Here is the GPU infomation (taken from the internet) because i accidently deleted the screenshot

       

       

      Here is the full report:

       

      Catalyst™ Install Manager
      Installation Report
      09/20/16 14:30:22

       

      Hardware information
      NameAMD Radeon Graphics
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9712
      Vendor ID0x1002
      Class Code0x030000
      Revision ID0x00
      Subsystem ID0x1665
      Subsystem vendor ID0x103c
      Other hardware
      Existing packages
      Packages for install
      AMD Display Driver
      Final Status:Fail
      Version of Item:15.200.1062.1004
      Size:90 Mbytes
      HDMI Audio Driver
      Final Status:Success
      Version of Item:7.12.0.7722
      Size:1 Mbytes
      AMD Drag and Drop Transcoding
      Final Status:Success
      Version of Item:2.00.0000
      Size:1 Mbytes
      AMD Catalyst Control Center
      Final Status:Success
      Version of Item:2015.0804.21.41908
      Size:150 Mbytes
      AMD Catalyst Install Manager
      Final Status:Success
      Version of Item:8.0.916.0
      Size:20 Mbytes
      Microsoft Visual C++ 2012 Redistributable (x86)
      Final Status:Success
      Version of Item:11.0.50727
      Size:9 Mbytes
      Microsoft Visual C++ 2012 Redistributable (x64)
      Final Status:Success
      Version of Item:11.0.50727
      Size:9 Mbytes
      AMD Gaming Evolved App
      Final Status:Success
      Version of Item:2.11.000
      Size:49 Mbytes

      Other detected devices
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9601
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x1665
      Subsystem vendor ID0x103c
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9602
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x970f
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x00
      Subsystem ID0x1665
      Subsystem vendor ID0x103c
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x960b
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      AMD Radeon Graphics Processor
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x6760
      Vendor ID0x1002
      Class Code0x030000
      Revision ID0x00
      Subsystem ID0x1665
      Subsystem vendor ID0x103c
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9605
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9606
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x9609
      Vendor ID0x1022
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ATI Integrated SATA Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4391
      Vendor ID0x1002
      Class Code0x010601
      Revision ID0x00
      Subsystem ID0x1665
      Subsystem vendor ID0x103c
      ATI Integrated SMBus Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4385
      Vendor ID0x1002
      Class Code0x0c0500
      Revision ID0x42
      Subsystem ID0x1665
      Subsystem vendor ID0x103c
      ATI Integrated Azalia Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4383
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x40
      Subsystem ID0x1665
      Subsystem vendor ID0x103c
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4384
      Vendor ID0x1002
      Class Code0x060401
      Revision ID0x40
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1200
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1201
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1202
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1203
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1204
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000

      Error messages
      Driver Install: a supplied parameter is not valid