2 Replies Latest reply on Oct 6, 2016 2:13 PM by maxhardy

    crimson amd radeon hd 7650m display driver black screen on windows logon

    maxhardy

      My laptop intel i5 not switchable + amd radeon hd 7650m  2GB i update Crimson then issue started black screen on windows logon. then i clean the hard-disk ,installed new OS windows 8,8.1,10 when i try install any official stock catalyst or crimson while installing display driver issue with  black screen crash and some time mouse is showing flickering .....i try many version not able install stuck or freezing..after only way hard shutdown  then i try uninstall amd display driver on safe mode then it able to login normal with Basic display adaptor. now unable to install any amd display driver for  GPU it useless now plz help me....i really don't know problem what wrong on my case ...

      kindly suggest any hot fix............

      my id: maxhardy007@gmail.com

      +91 9551221025...

          • Re: crimson amd radeon hd 7650m display driver black screen on windows logon
            maxhardy

            finally i find the fix for my laptop  Amd HD 7650M 2GB + i5 intel

             

            a.black screen issue when logon and b.installation black screen

            1st try with hdmi / vga connected second monitor then try to install  or try to turn on laptop still issue persists

            it a hardware failure gpu dead.try below step it worked for me.

            1. need "air heat gun" and "heat thermal paste".

            2. disassemble laptop fully.

            3.remove heat sink with fan from motherboard clean the fan dust if your have and now able to find chip process and AMD  Gpu in laptop.

            4.read the chip which one is GPU and take "air heat gun" blow up-to 5 to 10 min then wait to cool 30 min don't touch chip.

            5.put the thermal paste on both intel proccess + amd gpu chip place the heat sink carefully.and assemble your laptop

            6. turn on  install any catalyst driver .i have install 15.11 catalyst  (don't install crimson driver it burn your GPU)

            and enjoy

            it working fine for me...

            this very risk i have sony laptop the company is closed . i have no choice to service. i done by myself.

            it help someone keep try any dead gpu and black screen issu