25 Replies Latest reply on Sep 30, 2016 4:02 PM by warpfact0r10

    Radeon 7970 not being detected, and suddenly black/green screen


      Hi, i have the sapphire radeon dual x 3gb ddr5 7970 since long time ago.

      I have w10 x64 since months.



      -Yesterday, i was playing and suddenly it crashed with a black screen.

      -I restarted it and my computer didn't recognize the graphic card, i removed it from the motherboard and started working the gpu intel that comes in the motherboard.

      -I cleaned it, used another screen, another cables but still not working.

      -I checked fans were working when i turned on my computer.



      AMD Graphics Card

        • Make and model; e.g sapphire radeon hd 7970 dual x 3gb ddr5
      • Desktop or Laptop System
        • If a laptop, make and model of the Laptop
      • Operating System
        • E.g. Windows 10 64bit
      • Driver version installed
        • E.g. Radeon Software Crimson Edition last update
      • Display Devices
        • Make and model, connection/adapter in use, resolution and refresh rate; e.g. Acer V246HLbmd 24" @60Hz adapter vga to dvi
      • Motherboard
        • Make and model; e.g. Asrock Z87 Pro3
      • CPU/APU
        • Make and model number; e.g. Intel Core i5-4570 3.2Ghz Box
      • Power Supply Unit  Make, Model & Wattage
        • E.g. Tacens Radix VI 650W
      • RAM
        • Amount of memory installed; e.g. 8 GB


      Thank you in advance.