AnsweredAssumed Answered

HD 6900 - outdated driver but impossible to update

Question asked by jerabina on Sep 15, 2016
Latest reply on Sep 15, 2016 by black_zion

Good evening!

 

I wanted try game Trove but when I downloaded and started it just crashed after first launch(look at video below). I contacted game support and they told me I have outdated driver for GPU so I tried to update it. First through AMD Catalyst Control Center but there is I have newest driver, so then I tried AMD Driver Autodetect and there is also I have newest driver. I think it's because the GPU is relative old and here is no more support for drivers for this card. So I am lost and don't know how to solve this problem...

 

Here is video about first launch of game after instalation: https://www.youtube.com/watch?v=0JLjNTZkXLY

Here is video about that problem: Trove crash - YouTube

Next I attached logs from Windows Event Viewer and DxDiag, maybe it can help.

 

Next some information about my system:

 

AMD Graphics Card

Sapphire Radeon HD 6970

 

Desktop or Laptop System

Desktop, manually compiled

 

Operating System

Windows 7 Professional 64-bit

 

Driver version installed

Version of AMD Catalyst Control Center: 2015.0804.21.41908

Version of Catalyst: 15.7.1

Version of driver: 15.20.1062.1004-150803a1-187669C

 

Motherboard

ASUS Crosshair IV Formula

 

CPU/APU

AMD Phenom II X6 1100T

 

RAM

8GB

 

So please, if somebody can help me I will be very grateful!

Thank you so much,

Jerabina

Outcomes