AnsweredAssumed Answered

A10-7800 have a BUG with Vegas Pro

Question asked by vjsouza on Sep 14, 2016

Hello. My name is Vagner Januario de Souza, I am brazilian, I speak portuguese, and I am a professional video producer and editor. My e-mail is vagner.j.souza@outlook.com

 

THIS IS NOT THE FIRST TIME THAT I AM REPORTING THIS BUG!
My first time was in 2016/aug/15. Please, download it at
https://dl.dropboxusercontent.com/u/99447938/Sony%20Vegas%20Pro%20Resize%20in%20AMD%20APU%20computer.zip

What I need to do to you, AMD's personnel, give deserved attention to my problem?

 

Now, I am using Magix Vegas Pro (Magix have bought Vegas Pro from Sony) and I report this bug AGAIN!

PLEASE, DOWNLOAD THIS REPORT BUG AT
PLEASE, DOWNLOAD THIS REPORT BUG AT
PLEASE, DOWNLOAD THIS REPORT BUG AT
PLEASE, DOWNLOAD THIS REPORT BUG AT
https://dl.dropboxusercontent.com/u/99447938/AMD%20and%20Vegas%20Pro%2013%20-%20Problems%20with%20zoom%20in%20JPEG%20files.zip

 

In order to reproduce this bug, please, download and install a 30-day free trial version of Vegas Pro at
http://www.vegascreativesoftware.com/int/vegas-pro-edit
and do tests with the files I provided. There are projects to run on machines with AMD A10-7800 and Intel processors

 

AMD APU A10-7800 is UNABLE to do a simple zoom in a JPEG image in Vegas Pro without problems!
This bug occurs with almost JPEG images bigger than 1920x1080 pixels.
So I need to convert these large JPEGs in TIFF files. But that's not the right thing to do, because TIFF files occupy too much space on the hard drive. TIFF files are huge files!

 

The problem is NOT with Vegas Pro! This works very well in computers with intel processor. So, the BUG occur only with AMD APU A10-7800 processors.

 

I await a solution. How long should I wait?

Outcomes