Can AMD APP (VCE) encode in higher chroma subsampling?
Above 1 week and still not answered.
Is there any direct contact like e-mail where I can ask questions like that?
Can AMD APP (VCE) encode in higher chroma subsampling?
Above 1 week and still not answered.
Is there any direct contact like e-mail where I can ask questions like that?
When you come to the AMD User's Support Forum it's very important to:
READ THE FORUM rules and highlighted help info. prior to posting a question so that you know:
1. You need to provide the info. listed in this thread:
2. You also know the rules for the forum which is the FIRST thing listed in the READ THIS FIRST thread:
AMD Support Forums - Rules & Regulations and Terms of Membership
3. There is a very good reason why AMD has highlighted "READ THIS FIRST" and the "Forum Rules" for anyone coming to the AMD User Support Forums - This information is important to help other AMD user's help new people to the forum with their issues.
4. Being abusive, uncivil or disrespectful are violations of the forum rules and will not be tolerated.
I was chatting on Facebook with one of the official AMD pages (polish one) and they told me to write post on this forum.
They said that "qualified team" gives answers there. I'm confused now.
Don't be confused. Use the links I furnished you. There are different forums for you to choose from....the Developers forum is for more technical questions such as yours.....This user-to-user forum is basically a gaming forum for users to help one another.
Awesome answer Kingfish!
Currently there are a couple AMD employees who participate in this forum and try to help AMD customers whenever possible. They are "amdmatt" and "ray_m". This is still a User's Forum however. If you need direct AMD customer support you need to file a Support Ticket at the link below.
... and when you do contact support, you need to cross your fingers, close your eyes, and give the secret incantation in hopes that someone actually reads your message... Then, if they do, they'll tell you to file your report with another web form, which only gets a reply from an email bot telling you they already responded and you haven't answered them for ten days, so the ticket is closed and you need to re-contact them! How helpful!
Sorry, maybe I'm still a little peeved, although from what I've read I'm not the only one to get that kind of answer.
This is a user-to-user forum. Obviously, no user has a answer. You can ask AMD > Email Form
If this is some technical mumbo jumbo, you might try the developers forum > Devgurus