1 Reply Latest reply on Sep 11, 2016 10:05 AM by mdlc1997

    Computer crash caused by video drivers

    fgrandi30

      Hello, sometimes when I'm playing the computer crashes and the error is THREAD_STUCK_IN_DEVICE_DRIVER. I looked for the error blue screen file and it says that it's an error caused by this video drivers:

      atikmdag.sysatikmdag.sys+4dbb4fffff80b`d3de0000fffff80b`d577c0000x0199c0000x578d4d1518/07/2016 23:41:41
      dxgkrnl.sysdxgkrnl.sys+22e0ffffff80b`d1f30000fffff80b`d214f0000x0021f0000x57b7e2dd20/08/2016 06:55:57

      I tried to download an older crimson version but the error persists. What shuold I do?

       

      PS: I have an A8 7600 APU and I'm not using any additional graphics card