1 Reply Latest reply on Aug 29, 2016 2:49 PM by redhen256

    RX 480 Windows 10 screen goes blank - black

    mveamd5

      On Windows 10 Professional, driver 16.7.3, when in desktop mode after just a few minutes the monitor goes blank but still has a video signal.  The only thing to do is to turn off the power.

       

      However, when playing a full screen game, for many hours, it's fine.

       

      Also, on Linux / Ubuntu 16.04 LTS, my main OS,  using the AMD drivers, there is no problem in desktop mode.

       

      This problem thus is with a defect in the driver software unique to Windows in desktop mode, not a hardware problem.

       

      Windows is not usable at this time other than for games.

       

      Hardware:

      Z-170 motherboard, i7-6700k, 4K DP display.

      Card: RX 480 MSI Gaming X 8GB, 8-pin.

       

      I used Intel HD530 previously for ~8 months with zero problems.