1 Reply Latest reply on Aug 28, 2016 10:52 PM by kingfish

    [HELP NEEDED] Can't update driver (Radeon HD 6000 Series)

    rw99

      These are my specs:

      d6552a6a825d4b00abc4fb22ef87ada4.png

      My graphics card is an AMD Radeon HD 6530D. Windows 10 upgrade from windows 7.

      I'm unable to update my driver to crimson or any other version, as I keep receiving the following error:

      1daa7c61181d485790e0fe27161cd22f.png

       

      Is there a workaround for this?? I would like to update my driver out of 15.2 but I keep getting the above error.

      Is there a driver version that's compatible with my APU for w10?

      How can I fix this??

        • Re: [HELP NEEDED] Can't update driver (Radeon HD 6000 Series)
          kingfish

          You have to use the drivers furnished by Microsoft

          Windows 10 Driver Support for AMD APU Graphics Products

           

          The following AMD APU products with AMD Radeon™ Graphics support up to WDDM 1.2 and DirectX® 11 on Windows 10:

          • AMD A4/A6/A8-3000 Series APUs
          • AMD E2-2000 APU
          • AMD E1/E2-1000 Series APUs
          • AMD E-200/300/400 Series APUs
          • AMD C-Series APUs
          • AMD Z-Series APUs

           

          NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver. Instead, enable Windows Update and allow it to detect and install the appropriate driver.

           

          If you have already upgraded to Windows® 10 and installed the AMD Catalyst™ Driver, please follow the steps listed below to resolve this issu

          1. Uninstall the AMD Catalyst™ Driver using the Program and Features option in the Control Pane
          2. Reboot the system
          3. Use Windows Update to install the appropriate graphics driver for the APU.