AnsweredAssumed Answered

Red Screen on Maximise Performance

Question asked by livvy7678 on Aug 25, 2016
Latest reply on Oct 12, 2016 by jr94643

Hi there,

 

So, today I have run into a problem and I know exactly where it is coming from. I play Elder Scrolls Online, a lot. And recently I've been having problems with my framerate. After having a look last night I discovered that my graphics settings for the game were on optimise performance, so I changed it to maximise performance. 30+ fps improvement, fantastic! However, an hour after playing my computer crashed, red screen, couldn't do anything, with a buzzing noise coming from the speakers. I had to force my computer to turn off. After many hours of googling the consensus seems to be that it is likely related to my graphics card/drivers. I seem to be completely up to date, what can I do? I am not so great at the tech stuff, in my Radeon Settings it saying I have AMD Radeon R5 as primary and R7 M360 as linked. Any help would be very much appreciated! I've included the data from the settings in case it is of any use.

 

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon(TM) R5 Graphics

Device ID - 9851

Vendor ID - 1002

SubSystem ID - 80B8

SubSystem Vendor ID - 103C

Revision ID - 45

Bus Type - PCI

Current Bus Settings - PCI

BIOS Version - 015.042.000.004

BIOS Part Number - BR46358.001

BIOS Date - 2015/05/27 02:50

Memory Size - 1024 MB

Memory Type - DDR3

Memory Clock - 800 MHz

Core Clock - 847 MHz

Total Memory Bandwidth - 12 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

 

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon (TM) R7 M360

Device ID - 6900

Vendor ID - 1002

SubSystem ID - 80B8

SubSystem Vendor ID - 103C

Revision ID - 81

Bus Type - PCI Express 3.0

Current Bus Settings - Not Available

BIOS Version - 015.049.000.040

BIOS Part Number - BR46117.001

BIOS Date - 2015/02/11 05:13

Memory Size - 2048 MB

Memory Type - DDR3

Memory Clock - 900 MHz

Core Clock - 1125 MHz

Total Memory Bandwidth - 14 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

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