1 Reply Latest reply on Oct 13, 2016 1:38 AM by jr94643

    Red Screen on Maximise Performance

    livvy7678

      Hi there,

       

      So, today I have run into a problem and I know exactly where it is coming from. I play Elder Scrolls Online, a lot. And recently I've been having problems with my framerate. After having a look last night I discovered that my graphics settings for the game were on optimise performance, so I changed it to maximise performance. 30+ fps improvement, fantastic! However, an hour after playing my computer crashed, red screen, couldn't do anything, with a buzzing noise coming from the speakers. I had to force my computer to turn off. After many hours of googling the consensus seems to be that it is likely related to my graphics card/drivers. I seem to be completely up to date, what can I do? I am not so great at the tech stuff, in my Radeon Settings it saying I have AMD Radeon R5 as primary and R7 M360 as linked. Any help would be very much appreciated! I've included the data from the settings in case it is of any use.

       

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon(TM) R5 Graphics

      Device ID - 9851

      Vendor ID - 1002

      SubSystem ID - 80B8

      SubSystem Vendor ID - 103C

      Revision ID - 45

      Bus Type - PCI

      Current Bus Settings - PCI

      BIOS Version - 015.042.000.004

      BIOS Part Number - BR46358.001

      BIOS Date - 2015/05/27 02:50

      Memory Size - 1024 MB

      Memory Type - DDR3

      Memory Clock - 800 MHz

      Core Clock - 847 MHz

      Total Memory Bandwidth - 12 GByte/s

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

       

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon (TM) R7 M360

      Device ID - 6900

      Vendor ID - 1002

      SubSystem ID - 80B8

      SubSystem Vendor ID - 103C

      Revision ID - 81

      Bus Type - PCI Express 3.0

      Current Bus Settings - Not Available

      BIOS Version - 015.049.000.040

      BIOS Part Number - BR46117.001

      BIOS Date - 2015/02/11 05:13

      Memory Size - 2048 MB

      Memory Type - DDR3

      Memory Clock - 900 MHz

      Core Clock - 1125 MHz

      Total Memory Bandwidth - 14 GByte/s

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001