1 Reply Latest reply on Aug 22, 2016 4:43 AM by amdmatt

    Monitor blinks after playing certain game

    lazarj

      I got back from my vacation and I played different games (Overwatch, Firewatch, Gta V, CSGO) without any problems. So yesterday I wanted to play Rainbow Six Siege again. After a few hours my monitor started blinking on and off. I restarted my PC but it kept happening (not just in game, but everywhere else).

      Today I played R6 again, and the same thing happened. After a few hours of playing, the monitor starts blinking. Restart the PC - still happens.

       

      But if I leave the PC off for a bit, and then come back, it doesn't blink.

      So from what I understand, If I leave the PC off, it goes away? Could it be that something is overheating and causing the problem? Or is my monitor dying? It's 6 years old.

      I had MSI Afterburner running the entire time, and everything was fine according to stats.

       

      This is so weird, I have no idea what's causing this to happen. It worked perfectly fine for 3 weeks until I first played R6. Is it a software or hardware problem? Is my GPU or monitor faulty?

       

      PC Specs:

      Intel i5-4460

      MSI R9 390

      HyperX 8Gb

       

      Monitor: LG Flatron W2240s

        • Re: Monitor blinks after playing certain game
          amdmatt

          What you have described could be caused by software or faulty/overheating hardware. Initially i would recommend a system clean up and a fresh installation of our latest driver. If this does not resolve the issue, then you might need to try a clean installation of Windows. I will list some troubleshooting steps which will hopefully prevent the need for this.

           

          Run the Windows Deployment Image Servicing and Management (DISM) and System File Check (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions with correct Microsoft versions.

           

          To run the DISM command do the following:

          • Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).

          Type the following command DISM /Online /Cleanup-Image /RestoreHealth and press enter:Note: While running DISM you will notice the process will pause at 20%. After a few minutes the operation will complete successfully. To run the SFC command, please refer to this Microsoft knowledge base article

          • Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).

          Type the following command SFC /SCANNOW and press enter:

          For more information on using SFC on Windows 7, 8, 8.1 and Windows 10, please refer to this Microsoft KB:

           

          AMD driver software package requires the latest updates for Microsoft Net Framework and Windows to be installed. Please run Windows Update and install all available critical and recommended updates. In order to minimise the risk of installation errors, Windows should be fully updated before installing AMD driver software package.

           

          Use DDU to sweep the system of AMD drivers in safe mode.

           

          Install the latest Crimson 16.8.2 drivers once the above is completed and check to see if the issue is resolved.