3 Replies Latest reply on Aug 21, 2016 11:30 AM by weirwood79

    16.7.3 Crimson Display Flicker issue

    dshas

      Hi,

       

       

      I recently faced this problem on 2 Acer E5-553-T4PT laptops. These are brand new laptops for which I upgraded the AMD software.

       

       

      Both the laptops are having a display flicker after upgrading to Radian Software 16.7.3.  It is not related to any gaming but appears anywhere on standard Win 10 dialogs as well as during browsing. More pronounced or more visible when operating on power.

       

      Has anyone else faced such problems after upgrading to 16.7.3? Is this a known issue?

       

       

      Out of the box settings were:

      -------old-----------

      Radeon Software Version - 16.2.1

      Radeon Software Edition - Crimson

      Graphics Chipset - AMD Radeon(TM) R5 Graphics

      Memory Size - 80 MB

      Memory Type - DDR4

      Core Clock - 720 MHz

      Windows Version - Windows 10

      System Memory - 4 GB

      CPU Type - AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G

      Radeon Settings Version - 2016.0307.504.9092

      Driver Packaging Version - 16.101.1201.1007-160601a-303462C-Acer

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1537

      Direct3D® Version - 9.14.10.1171

      OpenGL® Version - 6.14.10.13420

      OpenCL™ Version - 2.0.4.0

      AMD Mantle Version - Not Available

      AMD Mantle API Version - Not Available

      AMD Audio Driver Version - 10.0.0.2

       

       

       

       

      =====New Settings==========

      Radeon Software Version - 16.7.3

      Radeon Software Edition - Crimson

      Graphics Chipset - AMD Radeon R5 Graphics

      Memory Size - 80 MB

      Memory Type - DDR4

      Core Clock - 720 MHz

      Windows Version - Windows 10

      System Memory - 4 GB

      CPU Type - AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G

      Radeon Settings Version - 2016.0307.504.9092

      Driver Packaging Version - 16.30.2311-160718a-305076C

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1564

      Direct3D® Version - 9.14.10.1209

      OpenGL® Version - 6.14.10.13447

      OpenCL™ Version - 2.0.6.0

      AMD Mantle Version - 9.1.10.136

      AMD Mantle API Version - 98309

      AMD Audio Driver Version - 10.0.0.3