3 Replies Latest reply on Aug 22, 2016 10:56 AM by kingfish

    Rx 480 crash too much in 16.8.2 version installtion

    speedofwar

      When i m in game after 1-2 hour AMD watt men service crash suddenly and got dump error and some time restart PC

      after do clean installation and update driver to version 16.8.2 but still same problem solve this soon as possible

      because some time in browsing in chrome ya any other browser still crashing driver and GPU driver of Rx 480

      solve fast because cnt change this GPU now

      .

        • Re: Rx 480 crash too much in 16.8.2 version installtion
          amdmatt

          What you have described could be caused by software or hardware. Initially i would recommend a system clean up and a fresh installation of our latest driver and I will list some troubleshooting steps which you can try.

           

          Run the Windows Deployment Image Servicing and Management (DISM) and System File Check (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions with correct Microsoft versions.

           

          To run the DISM command do the following:

          • Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).

          Type the following command DISM /Online /Cleanup-Image /RestoreHealth and press enter:Note: While running DISM you will notice the process will pause at 20%. After a few minutes the operation will complete successfully. To run the SFC command, please refer to this Microsoft knowledge base article

          • Use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin).

          Type the following command SFC /SCANNOW and press enter:

          For more information on using SFC on Windows 7, 8, 8.1 and Windows 10, please refer to this Microsoft KB:

           

          AMD driver software package requires the latest updates for Microsoft Net Framework and Windows to be installed. Please run Windows Update and install all available critical and recommended updates. In order to minimise the risk of installation errors, Windows should be fully updated before installing AMD driver software package.

           

          Use DDU to sweep the system of AMD drivers in safe mode.

           

          Install the latest Crimson 16.8.2 drivers once the above is completed.

           

          Please try the following settings listed below in Wattman once the drivers are installed.

           

          Fan Speed Manual: 1500 - 3000

          Temperature Manual: 90 - 75

          Power Limit +50%

          Clock and Memory speeds at default settings.

           

          Navigate to Radeon Settings > Preferences > and uncheck Notifications.

           

          Check the issue status.