AnsweredAssumed Answered

AMD Radeon R9 380 - Running dual monitors via DVI-DP cables

Question asked by deanomac on Aug 16, 2016
Latest reply on Aug 16, 2016 by amdpete

Hi all,

I have recently installed a new graphics (AMD Radeon R9 380) to my system, and also decided to use buy an additional screen and run a dual monitor setup.

The screens i have are Viewsonic VX2757, each have an HDMI, DP and VGA port.

The graphics card has 1 x HDMI and 2 DVI ports.

So to run dual screens i decided to purchase 2 x DVI-DP cables to connect the screens.

Unfortunately, no matter what i do i can't get the graphics card to detect the screens with those cables.

The graphics card does detect the monitor if connected via HDMI.

I have updated all of my graphics card drivers to the latest available updates.



Any help would be much appreciated.



(below are the specs of my machine)



CPU Type - AMD FX(tm)-6300 Six-Core Processor

Windows Version - Windows 10 (64 bit)

Graphics Chipset - AMD Radeon (TM) R9 380 Series

Radeon Software Version - 16.8.2

Radeon Software Edition - Crimson

System Memory - 16 GB

2 x Viewsonic VX2757 monitors