AnsweredAssumed Answered

FreeSync Not Supported with BenQ XL2730Z

Question asked by yorzen on Aug 9, 2016
Latest reply on Oct 21, 2016 by scionoics

Hi everyone,


I've searched the web for help for days now can't seems to find permanent solution for enabling FreeSync with my R9 290X with BenQ XL2730Z monitor.


Short explanation:

I've got the new screen from BenQ model: XL2730Z with FreeSync feature.

I've uninstalled previous drivers of AMD, connected the screen with DVI, and couldn't see 144Hz feature turns on/enable.

I've switched cables to the DisplayPort provided with the monitor.

I was able to select 144Hz, installed the latest driver of AMD for my windows (7 x64) Driver ver. 16.8.1 and restarted my PC.

Then, I was able to see that FreeSync is enabled.

Didn't do anything in settings or monitor settings

Saw few days later that my FreeSync feature is 'Not supported'

Tried everything internet has to offer with support for this issue.


And now i'm asking your help guys and graphic wizards please help me fix this issue.

Also i've attached a link with screenshot of the window:
Link: [IMG][/IMG]


My PC specifications:

i7 3930K 3.20GHz


Corsair Vengeance 32GB DDR3

Sapphire AMD R9 290X 4GB DDR5

Win7 x64

BenQ XL2730Z (2560x1440 Resolution)


Thanks in advance for any help or orientation about this issue.


All the best,