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catalyst 15.7.1 install

Question asked by thrasherg on Aug 7, 2016
Latest reply on Aug 7, 2016 by kingfish

Hi Everyone, just joined this forum in the hope that someone can help me, I am NOT very computer savy!! My laptop keeps telling me that there is a new Catalyst 15.7.1 update that I should install. I accept the install and it runs, but then at the end says it failed to install and shows a log file (included below). but reading ther log file I cant see what the issue is, but it clearly has not installed the update. Can anyone give me a few ideas of what too check or change?

 

Regards  Gary

 

Install LOG file

<?xml version="1.0"?>

<?xml-stylesheet type="text/xsl" href="Report.xml.xsl"?>

<monetreport xmlns:dt="urn:schemas-microsoft-com:datatypes">

  <general>

    <cmdline>-UI </cmdline>

    <time>08/07/16 09:46:44</time>

    <action>install</action>

    <download></download>

  </general>

  <dcm>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1314</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x3387</ssid>

     <ssvid>0x103c</ssvid>

     <classcode>0x040300</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <primary>

     <name>AMD Radeon HD 6320 Graphics</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x9806</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x3387</ssid>

     <ssvid>0x103c</ssvid>

     <classcode>0x030000</classcode>

     <revisionid>0x00</revisionid>

    </primary>

    <device>

     <name>ATI Integrated Azalia Support</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4383</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x3387</ssid>

     <ssvid>0x103c</ssvid>

     <classcode>0x040300</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4394</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x3387</ssid>

     <ssvid>0x103c</ssvid>

     <classcode>0x010601</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1703</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a0</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x1002</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1719</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1716</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1702</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1512</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x1234</ssid>

     <ssvid>0x1022</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1718</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name>ATI Integrated SMBus Support</name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4385</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x3387</ssid>

     <ssvid>0x103c</ssvid>

     <classcode>0x0c0500</classcode>

     <revisionid>0x42</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1704</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x43a1</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x1002</ssvid>

     <classcode>0x060400</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1701</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x4384</chipid>

     <vendorid>0x1002</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060401</classcode>

     <revisionid>0x40</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1510</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x1510</ssid>

     <ssvid>0x1022</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x00</revisionid>

    </device>

    <device>

     <name></name>

     <manufacture>Advanced Micro Devices, Inc.</manufacture>

     <chiptype></chiptype>

     <chipid>0x1700</chipid>

     <vendorid>0x1022</vendorid>

     <ssid>0x0000</ssid>

     <ssvid>0x0000</ssvid>

     <classcode>0x060000</classcode>

     <revisionid>0x43</revisionid>

    </device>

  </dcm>

  <exist>

<package>

    <description>AMD Catalyst Install Manager</description>

    <result></result>

    <version>8.0.916.0</version>

    <size>20 </size>

</package>

<package>

    <description>HDMI Audio Driver</description>

    <result></result>

    <version>10.0.0.02</version>

    <size>1 </size>

</package>

<package>

    <description>AMD Catalyst Control Center</description>

    <result></result>

    <version>2015.0804.21.41908</version>

    <size>150 </size>

</package>

  </exist>

  <install>

<package>

    <description>AMD Display Driver</description>

    <result>Fail</result>

    <version>15.200.1062.1004</version>

    <size>90 </size>

</package>

<package>

    <description>AMD Catalyst Install Manager</description>

    <result>Succeed</result>

    <version>8.0.916.0</version>

    <size>20 </size>

</package>

<package>

    <description>AMD Quick Stream Technology</description>

    <result>Succeed</result>

    <version>4.0.2.0</version>

    <size>9 </size>

</package>

<package>

    <description>AMD Gaming Evolved App</description>

    <result>Succeed</result>

    <version>2.11.000</version>

    <size>49 </size>

</package>

  </install>

  <uninstall>

  </uninstall>

  <downloaded>

  </downloaded>

  <resource>

    <hwinfo>Hardware information</hwinfo>

    <existpkg>Existing packages</existpkg>

    <pkg2inst>Packages for install</pkg2inst>

    <pkg2uninst>Packages for uninstall</pkg2uninst>

    <otherdev>Other detected devices</otherdev>

    <errmsg>Error messages</errmsg>

    <name>Name</name>

    <manufacture>Manufacturer</manufacture>

    <chiptype>Chip type</chiptype>

    <chipid>Device ID</chipid>

    <otherhw>Other hardware</otherhw>

    <download>Download packages</download>

    <succeed>Success</succeed>

    <fail>Fail</fail>

    <vendorid>Vendor ID</vendorid>

    <classcode>Class Code</classcode>

    <revisionid>Revision ID</revisionid>

    <ssid>Subsystem ID</ssid>

    <ssvid>Subsystem vendor ID</ssvid>

    <header1>Catalyst™ Install Manager</header1>

    <header2>Installation Report</header2>

    <finalstatus>Final Status:</finalstatus>

    <versionofitem>Version of Item:</versionofitem>

    <size>Size:</size>

    <bytes>Mbytes</bytes>

  </resource>

  <error><msg>Driver Install: the specified driver package was not installed for matching devices</msg></error></monetreport>

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