AnsweredAssumed Answered

Unable to disable Crossfile 16.7.3

Question asked by crosis on Aug 5, 2016
Latest reply on Aug 8, 2016 by amdmatt

Updated to 16.7.3, of course crossfire becomes enabled.
Went to control center (Radeon Settings) ->Gaming ->Global Settings ->AMD Crossfire - Set to Off, Confirm.

 

Control Center disappears, comes back a minute later, Crossfire is still on.

Roll back to previous versions, crossfire can be disabled and I can have dual monitors.

Upgrade back to 16.7.3 and Crossfire will not disable.

 

Yes other monitor is on, yes its plugged in, yes everything functions, only change has been AMD's software.

 

Overview

Radeon Software Version - 16.7.3

Radeon Software Edition - Crimson

Graphics Chipset - AMD Radeon HD 7800 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1000 MHz

Windows Version - Windows 7 (Service Pack 1) (64 bit)

System Memory - 32 GB

CPU Type - Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz


Software

Radeon Settings Version - 2016.0718.1747.30147

Driver Packaging Version - 16.30.2311-160718a-305077C

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1564

Direct3D® Version - 9.14.10.1209

OpenGL® Version - 6.14.10.13447

OpenCL™ Version - 2.0.6.0

AMD Mantle Version - 9.1.10.136

AMD Mantle API Version - 98309

AMD Audio Driver Version - 7.12.0.7723

Vulkan Driver Version - 9.1.0.10.17.0

 

Primary

Graphics Card Manufacturer - Built by AMD

Graphics Chipset - AMD Radeon HD 7800 Series

Device ID - 6818

Vendor ID - 1002

SubSystem ID - 0B04

SubSystem Vendor ID - 1002

Revision ID - 00

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 2.0 x16

BIOS Version - 015.022.000.005

BIOS Part Number - 113-C4010500-102

BIOS Date - 2012/07/20 13:15

Memory Size - 2048 MB

Memory Type - GDDR5

Memory Clock - 1200 MHz

Core Clock - 1000 MHz

Total Memory Bandwidth - 153 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

 

Secondary

Graphics Card Manufacturer - Built by AMD

Graphics Chipset - AMD Radeon HD 7800 Series

Device ID - 6818

Vendor ID - 1002

SubSystem ID - 0B04

SubSystem Vendor ID - 1002

Revision ID - 00

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 2.0 x16

BIOS Version - 015.022.000.005

BIOS Part Number - 113-C4010500-102

BIOS Date - 2012/07/20 13:15

Memory Size - 2048 MB

Memory Type - GDDR5

Memory Clock - 1200 MHz

Core Clock - 1000 MHz

Total Memory Bandwidth - 153 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001


Hardware

Alienware Aurora R4 Desktop - I can post further stats if needed.

Outcomes