AnsweredAssumed Answered

Using MST, 2 of 3 monitors go black on Neflix

Question asked by alfonso on Aug 5, 2016
Latest reply on Aug 26, 2016 by alfonso



I am using Startech MSTDP123DP for 3 monitor Eyefinity setup.

DisplayPort 1.2 MST Hub | Video Splitters | Canada


and graphic card is HD7870.

HD7870-DC2-2GD5-V2 | Graphics Cards | ASUS Global


About a month ago, I tried to watch Netflix on my computer, found 2 of 3 monitor went black. I contacted Startech first, they were not able to duplicate the problem.

During my extensive testing, more than 30 times(I didn't really count), I had "PAGE_FAULT_IN_NONPAGED_AREA (atikmdag.sys)" error in blue screen a couple times.

Answers I found on Google said AMD driver related issue. Today, I decided to try complete uninstall-reinstall of AMD driver.

But before I reinstall the drive again, and old driver was already uninstalled, I got curious, ran Neflix video first. It worked fine ;D

So it is driver issue...


My question is if there is stable version of driver for HD7800 series.




*edit: added more information

OS: Windows 10 64bit

Radeon Crimson version 16.7.3 <- downloaded minimal setup


I was using Firefox 64bit 47.0 and updated it to 48.0, result stayed the same.

I also updated Google Chrome to 52.0.2743.116 m 64bit(don't remember previous version number), two monitors still go off but came back on after a couple seconds.

So this one has an improvement.