7 Replies Latest reply on Aug 8, 2016 3:45 PM by kingfish

    AMD software and drivers have not been installed.

    mahmoudmhamido

      Whenever i keep trying to update my AMD drivers...This occurs.

       

      Here's the log.

      Install Manager
      Installation Report
      08/04/16 14:17:14

       

      Hardware information
      NameAMD Radeon HD 8670M
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x6660
      Vendor ID0x1002
      Class Code0x038000
      Revision ID0x00
      Subsystem ID0x05ea
      Subsystem vendor ID0x1028
      Other hardware
      Existing packages
      AMD Install Manager
      Packages for install
      AMD Install Manager
      Final Status:Success
      Version of Item:9.0.000.4
      Size:20 Mbytes
      AMD Display Driver
      Final Status:Fail
      Version of Item:16.300.2311.0000
      Size:90 Mbytes
      AMD Settings
      Final Status:Success
      Version of Item:2016.0718.1747.30147
      Size:150 Mbytes
      AMD Settings Branding
      Final Status:Success
      Version of Item:1.00.0000
      Size:1 Mbytes
      AMD Gaming Evolved App
      Final Status:Success
      Version of Item:2.11.000
      Size:49 Mbytes
      VulkanRT
      Final Status:Success
      Version of Item:1.0.17.0
      Size:9 Mbytes

      Other detected devices

      Error messages

       

      There are no error messages...

      Can anyone identify the problem and suggest a solution?

       

      Edit:System Specs

      AMD Radeon HD 8670M

      Dell Inspiron 5537

      Windows 8.1 (Latest) 64bit

      Display Drivers:N/A (Likely due to error according to dxdiag)

      8 GB RAM

      (I'll add more if needed)