0 Replies Latest reply on Aug 2, 2016 12:18 PM by mihawk43

    Hyperdimension Neptunia Rebirth Steam games crashes when preferences set to high performance

    mihawk43

      My Hyperdimension Neptunia Rebirth games (1-3) fail to start when I set the Radeon additional settings, graphic settings to high performance.

      The game was able to start though when I use Base on Power Source graphic settings, however I find it slow since this game uses heavy 3d graphics.Need help on this problem. Putting some logs I found when they fail to start hoping it could help. Thanks.

       

      OS: Windows 8.1 64 bit
      Display Adapter: R7 M260
      Driver: Latest  Radeon Crimson Software (16.7.3 WHQL)

       

      Application Error Event Log:

      Faulting application name: NeptuniaReBirth1.exe, version: 0.0.0.0, time stamp: 0x54e47aad

      Faulting module name: atioglxx.dll, version: 6.14.10.13447, time stamp: 0x578d44bb

      Exception code: 0xc0000005

      Fault offset: 0x001540ac

      Faulting process id: 0x448

      Faulting application start time: 0x01d1ecdd9305cf35

      Faulting application path: D:\SteamLibrary\steamapps\common\Neptunia Rebirth1\NeptuniaReBirth1.exe

      Faulting module path: C:\Windows\SYSTEM32\atioglxx.dll

      Report Id: d16ada47-58d0-11e6-82b2-886a22b399fb

      Faulting package full name:

      Faulting package-relative application ID:

       

      Windows Error Reporting Event Log:

      Fault bucket 108319477487, type 1

      Event Name: APPCRASH

      Response: Not available

      Cab Id: 0

       

      Problem signature:

      P1: NeptuniaReBirth1.exe

      P2: 0.0.0.0

      P3: 54e47aad

      P4: atioglxx.dll

      P5: 6.14.10.13447

      P6: 578d44bb

      P7: c0000005

      P8: 001540ac

      P9:

      P10:

       

      Attached files:

      C:\Users\Virginia\AppData\Local\Temp\WERCA6B.tmp.WERInternalMetadata.xml

       

      These files may be available here:

      C:\Users\Virginia\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_NeptuniaReBirth1_2d5efaaa27942eb7a209fb0d13f5e3aa2e2da29_81a856e0_096edebe

       

      Analysis symbol:

      Rechecking for solution: 0

      Report Id: d16ada47-58d0-11e6-82b2-886a22b399fb

      Report Status: 0

      Hashed bucket: 9b3ef6a680857648333abbc6eef0944e

       

      ReportArchiveReportWer:

      Version=1

      EventType=APPCRASH

      EventTime=131146300581735678

      ReportType=2

      Consent=1

      UploadTime=131146300583665904

      ReportIdentifier=d16ada48-58d0-11e6-82b2-886a22b399fb

      IntegratorReportIdentifier=d16ada47-58d0-11e6-82b2-886a22b399fb

      WOW64=1

      NsAppName=NeptuniaReBirth1.exe

      Response.BucketId=9b3ef6a680857648333abbc6eef0944e

      Response.BucketTable=1

      Response.LegacyBucketId=108319477487

      Response.type=4

      Sig[0].Name=Application Name

      Sig[0].Value=NeptuniaReBirth1.exe

      Sig[1].Name=Application Version

      Sig[1].Value=0.0.0.0

      Sig[2].Name=Application Timestamp

      Sig[2].Value=54e47aad

      Sig[3].Name=Fault Module Name

      Sig[3].Value=atioglxx.dll

      Sig[4].Name=Fault Module Version

      Sig[4].Value=6.14.10.13447

      Sig[5].Name=Fault Module Timestamp

      Sig[5].Value=578d44bb

      Sig[6].Name=Exception Code

      Sig[6].Value=c0000005

      Sig[7].Name=Exception Offset

      Sig[7].Value=001540ac

      DynamicSig[1].Name=OS Version

      DynamicSig[1].Value=6.3.9600.2.0.0.768.100

      DynamicSig[2].Name=Locale ID

      DynamicSig[2].Value=13321

      DynamicSig[22].Name=Additional Information 1

      DynamicSig[22].Value=5861

      DynamicSig[23].Name=Additional Information 2

      DynamicSig[23].Value=5861822e1919d7c014bbb064c64908b2

      DynamicSig[24].Name=Additional Information 3

      DynamicSig[24].Value=1318

      DynamicSig[25].Name=Additional Information 4

      DynamicSig[25].Value=13181ae637ac2592fac0ca2dd662cdcc

      UI[2]=D:\SteamLibrary\steamapps\common\Neptunia Rebirth1\NeptuniaReBirth1.exe

      UI[3]=NeptuniaReBirth1.exe has stopped working

      UI[4]=Windows can check online for a solution to the problem.

      UI[5]=Check online for a solution and close the program

      UI[6]=Check online for a solution later and close the program

      UI[7]=Close the program

      LoadedModule[0]=D:\SteamLibrary\steamapps\common\Neptunia Rebirth1\NeptuniaReBirth1.exe

      LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

      LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL

      LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll

      LoadedModule[4]=C:\Windows\SYSTEM32\USER32.dll

      LoadedModule[5]=C:\Windows\SYSTEM32\ADVAPI32.dll

      LoadedModule[6]=C:\Windows\SYSTEM32\ole32.dll

      LoadedModule[7]=C:\Windows\SYSTEM32\MSVCP110.dll

      LoadedModule[8]=C:\Windows\SYSTEM32\MSVCR110.dll

      LoadedModule[9]=C:\Windows\SYSTEM32\WMVCore.DLL

      LoadedModule[10]=C:\Windows\SYSTEM32\X3DAudio1_7.dll

      LoadedModule[11]=C:\Windows\SYSTEM32\WINMM.dll

      LoadedModule[12]=C:\Windows\SYSTEM32\DINPUT8.dll

      LoadedModule[13]=C:\Windows\SYSTEM32\OPENGL32.dll

      LoadedModule[14]=C:\Windows\SYSTEM32\GDI32.dll

      LoadedModule[15]=D:\SteamLibrary\steamapps\common\Neptunia Rebirth1\cg.dll

      LoadedModule[16]=D:\SteamLibrary\steamapps\common\Neptunia Rebirth1\cgGL.dll

      LoadedModule[17]=C:\Windows\SYSTEM32\SHELL32.dll

      LoadedModule[18]=C:\Windows\SYSTEM32\OLEAUT32.dll

      LoadedModule[19]=D:\SteamLibrary\steamapps\common\Neptunia Rebirth1\steam_api.dll

      LoadedModule[20]=C:\Windows\SYSTEM32\msvcrt.dll

      LoadedModule[21]=C:\Windows\SYSTEM32\sechost.dll

      LoadedModule[22]=C:\Windows\SYSTEM32\RPCRT4.dll

      LoadedModule[23]=C:\Windows\SYSTEM32\combase.dll

      LoadedModule[24]=C:\Windows\SYSTEM32\WMASF.DLL

      LoadedModule[25]=C:\Windows\SYSTEM32\WINMMBASE.dll

      LoadedModule[26]=C:\Windows\SYSTEM32\GLU32.dll

      LoadedModule[27]=C:\Windows\SYSTEM32\DDRAW.dll

      LoadedModule[28]=C:\Windows\SYSTEM32\SHLWAPI.dll

      LoadedModule[29]=C:\Windows\SYSTEM32\SspiCli.dll

      LoadedModule[30]=C:\Windows\SYSTEM32\cfgmgr32.dll

      LoadedModule[31]=C:\Windows\SYSTEM32\DEVOBJ.dll

      LoadedModule[32]=C:\Windows\SYSTEM32\DCIMAN32.dll

      LoadedModule[33]=C:\Windows\SYSTEM32\CRYPTBASE.dll

      LoadedModule[34]=C:\Windows\SYSTEM32\bcryptPrimitives.dll

      LoadedModule[35]=C:\Windows\system32\IMM32.DLL

      LoadedModule[36]=C:\Windows\SYSTEM32\MSCTF.dll

      LoadedModule[37]=C:\Steam\gameoverlayrenderer.dll

      LoadedModule[38]=C:\Windows\SYSTEM32\PSAPI.DLL

      LoadedModule[39]=C:\Windows\SYSTEM32\kernel.appcore.dll

      LoadedModule[40]=C:\Windows\system32\uxtheme.dll

      LoadedModule[41]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll

      LoadedModule[42]=C:\Windows\SYSTEM32\SHCORE.dll

      LoadedModule[43]=C:\Steam\steamclient.dll

      LoadedModule[44]=C:\Windows\SYSTEM32\WS2_32.dll

      LoadedModule[45]=C:\Windows\SYSTEM32\CRYPT32.dll

      LoadedModule[46]=C:\Windows\SYSTEM32\IPHLPAPI.DLL

      LoadedModule[47]=C:\Windows\SYSTEM32\imagehlp.dll

      LoadedModule[48]=C:\Windows\SYSTEM32\VERSION.dll

      LoadedModule[49]=C:\Windows\SYSTEM32\SETUPAPI.dll

      LoadedModule[50]=C:\Steam\tier0_s.dll

      LoadedModule[51]=C:\Steam\vstdlib_s.dll

      LoadedModule[52]=C:\Windows\SYSTEM32\Secur32.dll

      LoadedModule[53]=C:\Windows\SYSTEM32\NSI.dll

      LoadedModule[54]=C:\Windows\SYSTEM32\MSASN1.dll

      LoadedModule[55]=C:\Windows\SYSTEM32\WINNSI.DLL

      LoadedModule[56]=C:\Steam\steam.dll

      LoadedModule[57]=C:\Steam\Steam2.dll

      LoadedModule[58]=C:\Windows\SYSTEM32\DbgHelp.dll

      LoadedModule[59]=C:\Steam\CSERHelper.dll

      LoadedModule[60]=C:\Windows\system32\dwmapi.dll

      LoadedModule[61]=C:\Windows\SYSTEM32\oleacc.dll

      LoadedModule[62]=C:\Windows\SYSTEM32\atiglpxx.dll

      LoadedModule[63]=C:\Windows\SYSTEM32\atioglxx.dll

      LoadedModule[64]=C:\Windows\SYSTEM32\atiadlxy.dll

      LoadedModule[65]=C:\Windows\SYSTEM32\PROPSYS.dll

      LoadedModule[66]=C:\Windows\SYSTEM32\USERENV.dll

      LoadedModule[67]=C:\Windows\SYSTEM32\WTSAPI32.dll

      LoadedModule[68]=C:\Windows\SYSTEM32\profapi.dll

      LoadedModule[69]=C:\Windows\SYSTEM32\WINTRUST.dll

      LoadedModule[70]=C:\Windows\SYSTEM32\atigktxx.dll

      LoadedModule[71]=C:\Windows\SYSTEM32\amdhdl32.dll

      State[0].Key=Transport.DoneStage1

      State[0].Value=1

      FriendlyEventName=Stopped working

      ConsentKey=APPCRASH

      AppName=NeptuniaReBirth1.exe

      AppPath=D:\SteamLibrary\steamapps\common\Neptunia Rebirth1\NeptuniaReBirth1.exe

      NsPartner=windows

      NsGroup=windows8

      ApplicationIdentity=ADFF0EF3850C8A3647A5EBE78F00C7A3