AnsweredAssumed Answered

cd-dvdw stopped reconizing discs.

Question asked by rsh613 on Aug 2, 2016
Latest reply on Aug 2, 2016 by crazycarl

I have a Toshiba Satellite C55-a with standard cd-dvd player. While playing a dvd disc, it actually stopped recognizing any disc I placed in drive. Running win 8.1 updated to win 10. Done a factory reset, didn't. Did clean install with win 8.1 pro. Still didn't work. Updated to Win 10 pro, again doesn't recognize discs. Will updating chipset drivers help? Any suggestions greatly appreciated. Laptop is a little over 2 years old.

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