AnsweredAssumed Answered

Brand new build. R9 390 GPU. Constant freezing in game.

Question asked by 3van3van3van on Aug 2, 2016
Latest reply on Aug 2, 2016 by 3van3van3van



I recently put together a new build:


R9 390 MSI GPU,


corsair cx750,


G.SKILL NT Series 16GB (2 x 8GB) 288-Pin DDR4


I also have the DXDIAG txt file attached. The computer boots and runs flawlessly. Video playback via VLC is fine and browsing the internet works. The problem arises when I play games.


I've been trying to play Overwatch and I get a hard freeze in game after about 5-10 minutes of play time. This is a constant problem. Ever since completing my build, I haven't been able to complete a single match. To test if it was just Overwatch, I played some CS:GO. I have the same problem. I am unable to finish a round in CS:GO. When the game freezes, I am unable to use keyboard/mouse. The screen doesn't turn black or anything. It simply freezes on a frame of the game. After a freeze, I need to hard reset the computer (hold down the power button).


My current GPU driver version is 16.30.2311-160718a-305076C. Please help! Is this a driver issue? Do I have a faulty card? I'd hate to have to return the card.


Thanks in advance everyone!