AnsweredAssumed Answered

graphics driver crashes on Assasins Creed 4 Black Flags Singleplayer

Question asked by daweed on Aug 2, 2016
Latest reply on Aug 3, 2016 by amdmatt

Hey Guys,

 

I don't know whether this is the right place of my issue, but I have a problem and I don't know how I can fix it. I bought the Assasins Creed 4 Black Flags Deluxe Edition on Steam and every time when I'm starting the singleplayer the game stops on the Ubisoft Logo and I can only hear the sound. There is also a message that my graphics card driver crashes. I don't know why and I also asked the Ubisoft Support but nothing works. They told me to do a clean startup but that didn't help. If anyone knows this issue or has/had the same problem and could give me some advice I would be grateful, I really want to play this game.

(system information:

OS: Windows 10 Pro (64-Bit)

Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 MHz

RAM: 32GB

500GB SSD Crucial MX200

1TB Seagate Desktop HDD

8192 MB Sapphire Radeon R9 390X Nitro

MB: MSI Z170-A PRO Intel So.1151 )

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