AnsweredAssumed Answered

Laptop freezes after installing Windows10

Question asked by s.haberecht on Aug 1, 2016
Latest reply on Aug 4, 2016 by amdmatt

Hello community,

 

I have really bad problems with my laptop after installing Windows10. At first the screen froze constantly for a short time and there was an error report that the graphic card driver doesn't work anymore. I tried to fix this problem with the help of the Windows community (and I really tried several things), and now I have another problem: Sometimes while browsing, the whole system freezes completely, there is no reaction on anything. The only thing I can do is push the off-button.

There are two graphic cards: AMD Radeon HD 8600M Series and AMD Radeon HD 8650G + HD 8600M Dual Graphics, the drivers are current.

 

I hope you understand my problem despite the bad English, if someones wants to sepak German, go ahead!

Stefanie

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