AnsweredAssumed Answered

crimson update issue: multiple instances

Question asked by inkzilla on Aug 1, 2016
Latest reply on Aug 4, 2016 by amdmatt

Hi!

 

I'm experiencing issues with the latest update for the crimson software. When I try to run it, I always get two identical messages that say:
Can't access installation manager engine. Make sure not to run multiple instances of installation manager (probably not exactly like that, I had to translate the message from german)

 

I already tried to deinstall the current version and clean install the new version but it led to a freeze mid-install everytime. I had to use a windows system recovery to make the current version of crimson run again.

 

I'm running Win10 x64 and have a HD7850.
Current Crimson version is 16.20.1025-160602a-303160E
new version would be 16.7.3
I do not use any third party antivirus, just Windows Defender.

 

Any ideas?

Thanks!

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