1 Reply Latest reply on Jul 27, 2016 4:19 AM by amdmatt

    Issue with updating graphics drivers: "Driver Install: the driver package did not preinstall because files that are referenced by the INF file could not be found"

    jwilkins

      I'm having issues updating the drivers on my Acer Aspire E5-522G. I have tried everything I can including uninstalling everything and attempting to install again using the "autodetect utility". the drivers I am currently running are over a year old so id like to update as soon as possible.  I have attached the report I was given after I attempted to install the drivers as an .xml document. There will most likely be more information I need to supply so ill do that when asked because I have no idea at the moment.Thank you