AnsweredAssumed Answered

HD7870 controller stopped working

Question asked by javico on Jul 24, 2016
Latest reply on Jul 27, 2016 by amdmatt

I am having problems with this card since a month. It just happens when I am playing any game, it happened to me with Smite, Cities Skylines and Total War: Warhammer.

Suddenly the screen freezes and it turns black. Windows says that the controller stopped working and I have to reset the game. I have tried playing in windowed mode, and it happens anyway but at least I dont have to close the game. It's kind annoying.


GPU-Z info:

SO: Windows 10 64 bit (I have install W10 recently because it happened with W7 too)

Driver Version: Crimson 16.7.3

MotherBoard: GIGABYTE 970A-D3

CPU: AMD FX(tm)-6300 Six-Core Processor 3.5 GHz



Things I have done:

- Formatting system and reinstall

- Update drivers

- Reinstall drivers

- Incresing fan speed in case it was temperature

- Flashing BIOS of Video Card