2 Replies Latest reply on Aug 13, 2016 7:27 AM by larso

    Radeon Additional Settings: Host application stopped working and recovered (W10 Pro, hybrid graphics)

    tolepia

      Hey!

       

      I am aware that this is a very common problem, but I haven't found the correct solution for me yet. I have a Lenovo ThinkPad E460 with Windows 10 Pro, i7-6500U, 8 gb of DDR3, 192 gb SSD, Intel HD 520 & Radeon R7 M360 hybrid graphics. I have had various problems with hybrid graphics in the past few weeks, but now I am down to one. Randomly, I will get the message stated in the thread subject, usually when I try to access AMD settings. I currently have the latest 16.7.2 drivers, and I have also tried all 16.x.x drivers. Same problem with every single one of them. This is a major problem for me, but it is still annoying, since this is a brand new computer, which also was really expensive for my budget. So I would expect not to get all sort of error messages straight from the beginning. I have successfully removed the old drivers before installing the new ones, obviously, and I even tried the AMD removal utility which was a mistake, I was missing a bunch of DLL files after that, but got that one fixed.

       

      I would really appreciate solution to this problem, would have a error-free system after this one, at least for now

      Please ask if I forgot to tell something important.

       

      TL;DR: Radeon Additional Settings: Host application stopped working and recovered, mostly when trying to access AMD settings from desktop.

        • Re: Radeon Additional Settings: Host application stopped working and recovered (W10 Pro, hybrid graphics)
          amdmatt

          The issue you have described to me sounds like a driver issue. Please try the steps below to see if it resolves the issue.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers.

           

          5. Temporarily disable your antivirus and install the latest Crimson 16.7.2 drivers once the above is completed and test to see if the issue is resolved.

          • Re: Radeon Additional Settings: Host application stopped working and recovered (W10 Pro, hybrid graphics)
            larso

            Hi,

             

            If you have this in your Windows error log;

             

            System.FormatException

               vid System.Number.ParseDouble(System.String, System.Globalization.NumberStyles, System.Globalization.NumberFormatInfo)

               vid ATI.ACE.CLI.Aspect.DeviceDFP.Graphics.Dashboard.WidthConverter.Convert(System.Object, System.Type, System.Object, System.Globalization.CultureInfo)

               vid System.Windows.Data.BindingExpression.TransferValue(System.Object, Boolean)

             

            Solution;

             

            * Exit AMD Radeon Settings

            * Switch to english/US number and date format in Windows control panel

            * Start AMD Radeon Settings again

            * Now try again to access Additional Settings

             

            I have confirmed this on my setup by switching back and forth between Swedish and US date/number formats.

             

            I'm running Windows 10 x64 and Crimson 16.8.2 with two R7 360 series cards.

             

            Hope this helps someone, I spent hours trying to fix this!

             

            Best regards,

            Lars

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