7 Replies Latest reply on Jul 27, 2016 4:11 AM by amdmatt

    R9 390x crashes most graphic demanding games

    jhost

      As that tittle said, all games that have good graphics, like GTA 5 ARK Survival evolved, Far Cry 4 and MANY other (some not even high graphics like Blade and Soul), and if I try to record, is obviusly even worst (which of course makes sence), and not only that some times I get a random blue screen of dead even when I'm not doing anything.

       

      Here some of my specs:

      OS: Windows 10 (64x)

      CPU: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz

      RAM: 8Gb ddr3

      Power Supply: 650 wat (had to get a new one the last one didn't work)

       

      If you need more any info from me please tell me.

        • Re: R9 390x crashes most graphic demanding games
          amdmatt

          The issue you have described to me sounds like a driver issue. Please try the steps below which will guide you through a system clean up and updating your drivers to the latest available, to see if it resolves the issue.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers.

           

          5. Temporarily disable your antivirus and install the latest Crimson 16.7.2 drivers once the above is completed and test to see if the issue is resolved.