5 Replies Latest reply on Jul 27, 2016 7:33 AM by lysergic

    I have to keep reinstalling crimson drivers RX480 Windows 10

    lysergic

      I recently made a new build,

       

      Windows 10 - Operating System

      Intel i56500k - Processor

      2x Radeon XFX RX480 OC Black Edition - Video Cards

      16gb Kingston HyperX - Ram

      ASrock Z170 Pro4s - Motherboard

       

           My first problem was that the pc was just turning off and restarting randomly every 5-10 minutes. I thought i had fixed this by reinstalling all of the chipset, video card, processor drivers. I was running great for about 3 days until yesterday. My computer now has been randomly losing the second card. I re-installed the drivers again and the card popped back up. Now i just lost another card and am going to reinstall the drivers again and it will find the card, for how long i do not know. I have used just one card in both slots and i get the same kind of weirdness that driver re-installing fixes. I ran with both of these cards. I am wondering if this is a motherboard issue or driver issue ,and if i should not worry and just wait for a new crimson driver?

       

      Some of the errors in event viewer.

       

      Log Name:  System
      Source:    Service Control Manager
      Date:      7/21/2016 10:17:32 AM
      Event ID:  7031

      Task Category: None

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Beast

      Description:

      The Sync Host_76d752 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
      <EventID Qualifiers="49152">7031</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8080000000000000</Keywords>
      <TimeCreated SystemTime="2016-07-21T14:17:32.719014300Z" />
      <EventRecordID>2994</EventRecordID>
      <Correlation />
      <Execution ProcessID="1136" ThreadID="5476" />
      <Channel>System</Channel>
      <Computer>Beast</Computer>
      <Security />

        </System>

        <EventData>

      <Data Name="param1">Sync Host_76d752</Data>
      <Data Name="param2">1</Data>
      <Data Name="param3">10000</Data>
      <Data Name="param4">1</Data>
      <Data Name="param5">Restart the service</Data>
      <Binary>4F006E006500530079006E0063005300760063005F003700360064003700350032000000</Binary>

        </EventData>

      </Event>

       

       

       

       

      Log Name:  System
      Source:    Service Control Manager
      Date:      7/21/2016 10:18:05 AM
      Event ID:  7001

      Task Category: None

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Beast

      Description:

      The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:

      The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
      <EventID Qualifiers="49152">7001</EventID>
      <Version>0</Version>
      <Level>2</Level>
      <Task>0</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8080000000000000</Keywords>
      <TimeCreated SystemTime="2016-07-21T14:18:05.917698300Z" />
      <EventRecordID>3030</EventRecordID>
      <Correlation />
      <Execution ProcessID="1128" ThreadID="2864" />
      <Channel>System</Channel>
      <Computer>Beast</Computer>
      <Security />

        </System>

        <EventData>

      <Data Name="param1">NetTcpActivator</Data>
      <Data Name="param2">NetTcpPortSharing</Data>
      <Data Name="param3">%%1058</Data>
      <Binary>4E006500740054006300700041006300740069007600610074006F0072000000</Binary>

        </EventData>

      </Event>

       

      Log Name:  System
      Source:    EventLog
      Date:      7/21/2016 11:31:16 AM
      Event ID:  6008

      Task Category: None

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Beast

      Description:

      The previous system shutdown at 10:58:05 AM on 7/21/2016 was unexpected.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="EventLog" />
      <EventID Qualifiers="32768">6008</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-07-21T15:31:16.518670300Z" />
      <EventRecordID>3046</EventRecordID>
      <Channel>System</Channel>
      <Computer>Beast</Computer>
      <Security />

        </System>

        <EventData>

      <Data>10:58:05 AM</Data>
      <Data>7/21/2016</Data>
      <Data>
      </Data>
      <Data>
      </Data>
      <Data>2412</Data>
      <Data>
      </Data>
      <Data>
      </Data>
      <Binary>E0070700040015000A003A000500F500E0070700040015000E003A000500F500600900003C000000010000006009000001000000B00400000100000000000000</Binary>

        </EventData>

      </Event>

       

      Log Name:  System
      Source:    Microsoft-Windows-Kernel-Power
      Date:      7/21/2016 11:31:06 AM
      Event ID:  41

      Task Category: (63)

      Level:     Critical
      Keywords:  (70368744177664),(2)
      User:      SYSTEM
      Computer:  Beast

      Description:

      The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
      <EventID>41</EventID>
      <Version>3</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000400000000002</Keywords>
      <TimeCreated SystemTime="2016-07-21T15:31:06.249165100Z" />
      <EventRecordID>3054</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>Beast</Computer>
      <Security UserID="S-1-5-18" />

        </System>

        <EventData>

      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">0</Data>
      <Data Name="PowerButtonTimestamp">0</Data>
      <Data Name="BootAppStatus">0</Data>

        </EventData>

      </Event>

        • Re: I have to keep reinstalling crimson drivers RX480 Windows 10
          kingfish

          Have you stopped Microsoft from automatically installing the drivers it thinks you should have? Google it. Delete all driver versions in the C:/AMD folder.

          1 of 1 people found this helpful
            • Re: I have to keep reinstalling crimson drivers RX480 Windows 10
              lysergic

              Ok i tried that. We will see how long i last. I swapped out the power supply for a spare i had. Same problem persisted. I reverted back to windows 7, and it crashed quickly. I then went back up to windows 10, its already crashed a few times. CPU temp and GPU temps are fine. There is a pci power connector on the motherboard that in the manual says to only connect when 3 or more video cards are present. I have crashed with this both plugged in and not plugged in. I have just now taken it back out after the new win10 install and seem to be lasting longer than 30 seconds. I think im going on 15  minutes here. Im wondering if i should just return this motherboard and get a better quality one.

            • Re: I have to keep reinstalling crimson drivers RX480 Windows 10
              goodplay

              Make/model of psu, may be power issue ?.

              Also thought I read somewhere that card requires minimum x8 pcie lane/s ?.

                • Re: I have to keep reinstalling crimson drivers RX480 Windows 10
                  lysergic

                  I have already swapped out the PSU, same error. Kernel power 41. It has crashed in safe mode. I have did a "fix win 10 - erase everything) clean install. I am running with whatever chipset drivers were found by win10 this time. It has already crashed in the middle of the AMD RADEON Crimson Driver installation. I have it booted up. If it crashes again i am going to re-seat the CPU. Then if it crashes again Im going to do another clean install of win 7 from disk. If it crashes one more time after that the motherboard is going back.

                • Re: I have to keep reinstalling crimson drivers RX480 Windows 10
                  lysergic

                  Ok everyone. I have swapped out the PSU. I have swapped out the motherboard with a bran new MSI double the price of the asrock mobo. I still got another kernel power failure 41. The only things left in question are CPU, Ram, and whether the factory overclock RX480 XFX BLACK OC edition is just drawing too much power or something. I find this unsatisfactory because the rx480 runs fine on my original OLD MSI motherboard. Although i can't exactly run two of them because my old cpu cannot handle the load and bogs down. I have now ticked the "compatibility mode" in the new AMD RADEON WATTMAN driver which is supposed to lower the power draw on the rx480 card. I also pulled the second rx480 and just running with one. If and when i can get the system stable and upgraded to windows 10 i will try adding the second card back in and turning off compatibility mode. Anyone have any other thoughts or ideas that i could try? Anything would be of great appreciation. Thanks!