1 Reply Latest reply on Jul 21, 2016 5:45 AM by amdmatt

    Display Driver Hung

    sky

      Hello I have a problem while playing this game War Thunder.

      What happens is, during gameplay the game freezes, and for a second I am sent to the desktop then it goes back to the game like it never happened. This happens alot. And there is kinda like a error message displayed during gameplay. "Display driver hung. Texture reduced to low".

       

      I tired updating my drivers checking the files in the War Thunder Launcher but the problem still happens. If anyone could help me with this issue then that would be great.

       

      My computer specs in case its important:

      OS: Windows 10 64-Bit

      CPU: Intel Core i5-3570k CPU @ 3.80 GHz

      GPU: AMD Raden HD 7900 Series

      RAM: 8.00 GB

      Direct X Version: 12

        • Re: Display Driver Hung
          amdmatt

          I would recommend trying a system clean up and a fresh installation of our latest Crimson 16.7.2 driver, to see if it resolves the  display driver crash you are experiencing.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers in safe mode.

           

          5. Install the latest Crimson 16.7.2 drivers once the above is completed and check to see if the issue is resolved.