10 Replies Latest reply on Jul 20, 2016 5:59 AM by goboydorgohome

    Sapphire Radeon rx 480 8gb black screen Problem

    goboydorgohome

      Status: **UNRESOLVED**

       

       

      Hi, I am currently having an issue with my Sapphire Radeon Rx 480 8gb .

       

       

      I recently built a new computer and cannot get my monitors to turn on (they only display black) when I plug into my 480.

       

       

      I've tried using DDU to uninstall/reinstall drivers, updated my bios to the most recent, etc.

       

       

      My windows 10 device manager is showing that the 480 is connected and working properly.

       

       

      I tried moving the card to a different slot, but got the same result.

       

       

      The odd thing is that when I plug one of my monitors into the graphics card (black screen) and the other into the onboard intel DVI port (from MB) I can play games in ultra/very high quality (like the card is working).

       

       

       

       

      * Motherboard: ASUS Z170-A (Bios 1801)

      *  Intel Core i5-6600K

      * 16gb g skill ripjaw

      * Windows 10

       

       

      Any help is greatly appreciated.