3 Replies Latest reply on Jul 15, 2016 5:02 AM by neowave

    RX 480 8GB YouTube plus heavy flash in Google Chrome causes BSOD

    neowave

      I have an intermittent problem but one that can be replicated on my system. When playing a YouTube video and having a site which uses flash and heavy flash & graphics open in multiple Google Chrome tabs, such as digitalspy.co.uk , the display driver begins to repeatedly crash followed by the video scheduler internal error BSOD. Any help would be appreciated.

       

      Here are my system's info:

      Graphics Chipset: Radeon (TM) RX 480 Graphics (Sapphire Reference)

      Memory Size: 8192 MB

      Device ID: 67DF

      Vendor ID: 1002

      Driver Packaging Version: 16.20.1035.1001-160708a-304447E

      CPU Type: Intel(R) Core(TM) i7-4770S CPU @ 3.10GHz

      System Memory: 16 GB

      Motherboard: Asus H81M-K

      Windows Version: Windows 10 (64 bit)

      I/O: Samsung 840 Pro (C: & D:)

       

      I have tried:

      Updating BIOS, reinstalling 16.7.2 crimson driver, reinstalling 16.7.2 crimson driver using Guru3d graphics driver removal utility, reinstalling Google Chrome, running the card with and without Compatibility mode switched on.

       

      Here are the failures:

      System

        - Provider

         [ Name]  Microsoft-Windows-WER-SystemErrorReporting

         [ Guid]  {ABCE23E7-DE45-4366-8631-84FA6C525952}

         [ EventSourceName]  BugCheck

       

        - EventID 1001

         [ Qualifiers]  16384

          Version 0

          Level 2

          Task 0

          Opcode 0

          Keywords 0x80000000000000

         - TimeCreated

         [ SystemTime]  2016-07-14T09:53:54.974836800Z

          EventRecordID 30339

          Correlation

         - Execution

         [ ProcessID]  0

         [ ThreadID]  0

          Channel System

          Computer Destop-PC

          Security

      - EventData

        param1 0x00000119 (0x0000000000000001, 0x0000000000017e4b, 0x0000000000017e4e, 0xffffe00106db9230)

        param2 C:\WINDOWS\MEMORY.DMP

        param3 f7ef790a-bda9-4aaa-8c00-a6ae4a1033b9

       

      - System

        - Provider

         [ Name]  Display 

        - EventID 4101

         [ Qualifiers]  0 

         Level 3 

         Task 0 

         Keywords 0x80000000000000 

        - TimeCreated

         [ SystemTime]  2016-07-14T09:52:12.960362500Z 

         EventRecordID 30327 

         Channel System 

         Computer Destop-PC 

         Security

      - EventData

         amdkmdap

       

      System

        - Provider

         [ Name]  Display 

        - EventID 4101

         [ Qualifiers]  0 

         Level 3 

         Task 0 

         Keywords 0x80000000000000 

        - TimeCreated

         [ SystemTime]  2016-07-14T09:52:10.904740100Z 

         EventRecordID 30326 

         Channel System 

         Computer Destop-PC 

         Security

      - EventData

         amdkmdap

       

      System

        - Provider

         [ Name]  Display 

        - EventID 4101

         [ Qualifiers]  0

         Level 3 

         Task 0 

         Keywords 0x80000000000000 

        - TimeCreated

         [ SystemTime]  2016-07-14T09:52:08.823327000Z 

         EventRecordID 30325 

         Channel System 

         Computer Destop-PC 

         Security

      - EventData

         amdkmdap