AnsweredAssumed Answered

issue with 16.4.2

Question asked by battledroid on Jul 12, 2016
Latest reply on Jul 13, 2016 by battledroid

Hi, I hope someone can help.
Ever since I have updated my gfx card with the latest driver 16.4.2 (I'm running a Sapphire Radeon R9 270x.) I've had nothing but issues, mainly regarding playing  Starcraft 2. When I go to play after around 10 mins, my games crashes and I get a notification from message system saying the card has stopped responding and has restarted, occasionally this would cause my system to BSOD and get error message 0x000000116 and atikmpag.sys. This never happened till this update.

It is really annoying. I will attach all information that Radeon settings has, which also occasionally crashes a lot recently since update.

If anyone needs any more information don't hesitate to ask.

 

Overview:

Radeon Software Version - 16.4.2

Radeon Software Edition - Crimson

Graphics Chipset - AMD Radeon R9 200 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1070 MHz

Windows Version - Windows 7 (Service Pack 1) (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz

 

Software:

Radeon Settings Version - 2016.0415.1636.28043

Driver Packaging Version - 16.15.2401-160415a-301762E

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1546

Direct3D® Version - 9.14.10.1183

OpenGL® Version - 6.14.10.13431

OpenCL™ Version - 2.0.6.0

AMD Mantle Version - 9.1.10.109

AMD Mantle API Version - 98309

AMD Audio Driver Version - 7.12.0.7723

 

Hardware

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon R9 200 Series

Device ID - 6810

Vendor ID - 1002

SubSystem ID - E271

SubSystem Vendor ID - 174B

Revision ID - 00

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 2.0 x16

BIOS Version - 015.042.000.005

BIOS Part Number - 113-1E27100-O4A

BIOS Date - 2014/03/06 04:01

Memory Size - 2048 MB

Memory Type - GDDR5

Memory Clock - 1400 MHz

Core Clock - 1070 MHz

Total Memory Bandwidth - 179 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

Outcomes