AnsweredAssumed Answered

Black screen when playing any game

Question asked by sean.c on Jul 11, 2016
Latest reply on Jul 13, 2016 by amdmatt

Hi, and thanks to anyone who tries to help me out.


I have a problem with my AMD Mobility Radeon HD 5000. For some reason, any type of game I play, whether it's 3D or 2D, I get a black screen with the gane's background music playing.

I know that questions like these have already been answered, but their solutions didn't work when I tried them out. I don't think I saw all solutions, though, so you can post some from other questions. I've been using my integrated graphics to play games and the frame rate is horrible, even on low settings.


Can someone help me please?



  • Laptop Model: HP Pavilion dm4t-1100
  • CPU: Intel Core i5-520M 2.4GHz
  • RAM: 4GB
  • GPU: AMD Mobility Radeon HD 5000
  • OS: Windows 10 64-Bit