AnsweredAssumed Answered

Downloading Crimson + Updating

Question asked by petherbridgelj on Jul 10, 2016
Latest reply on Jul 10, 2016 by kingfish

Dear Community,

 

I own a HP Envy (15-ah150na) AMD A10-8700P Radeon R6

 

Already installed in the laptop was Crimson but the software was pushing the latest update each time I opened up on the update settings. I installed as instructed but the software update has not changed.

 

I have used a driver cleaner and uninstalled the driver with the intention of re-installing the most recent release (16.6.2).

 

Using the autodetectutility, it offers out, again, the older version (15.12) and not the updated version.

 

I have found this note on the AMD website:

If you have one of the following APU products please use  Radeon Software Crimson Edition 15.12

        FX-8800P

        PRO A12-8800B

        PRO A10-8700B

        PRO A8-8600B

        PRO A6-8500B

        A10-8700P 

        A8-8600P

        A6-8500P


Why does the site note I should download an older release but then once installed and I open the software it then suggests I update the driver/software but then not actually update.

 

Please, what action should I take from here?

 

Kind regards + thanks,

 

Luke

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