3 Replies Latest reply on Jul 10, 2016 5:05 PM by kingfish

    Downloading Crimson + Updating

    petherbridgelj

      Dear Community,

       

      I own a HP Envy (15-ah150na) AMD A10-8700P Radeon R6

       

      Already installed in the laptop was Crimson but the software was pushing the latest update each time I opened up on the update settings. I installed as instructed but the software update has not changed.

       

      I have used a driver cleaner and uninstalled the driver with the intention of re-installing the most recent release (16.6.2).

       

      Using the autodetectutility, it offers out, again, the older version (15.12) and not the updated version.

       

      I have found this note on the AMD website:

      If you have one of the following APU products please use  Radeon Software Crimson Edition 15.12

              FX-8800P

              PRO A12-8800B

              PRO A10-8700B

              PRO A8-8600B

              PRO A6-8500B

              A10-8700P 

              A8-8600P

              A6-8500P


      Why does the site note I should download an older release but then once installed and I open the software it then suggests I update the driver/software but then not actually update.

       

      Please, what action should I take from here?

       

      Kind regards + thanks,

       

      Luke