13 Replies Latest reply on Jul 7, 2016 8:31 PM by sandrino

    Laptop shutting down after installing AMD driver

    rafaelvcarelli

      Hello to you all. Sorry to bother you with my question but I ran out of options and need some real help.

       

      First of all, I think that will be important to know my laptop settings, so here it go.

       

      Windows 8 Pro 64-bit

      Sony Corporation

      System Model: SVE14A15FBH

      Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

      Memory: 6144MB RAM

      Available OS Memory: 6038MB RAM

       

      Intel(R) HD Graphics 3000

      Display Memory: 1664 MB

      Dedicated Memory: 32 MB

       

      I bought The Witcher III on the Steam's Summer Sale. Downloaded and installed the game but it didn't open. I send a message to the CDPROJEKT support and they said that my laptop has the AMD Radeon HD 7600M series the game had to use the AMD Radeon HD 7600M rather than the Intel HD 3000.

       

      Then I installed the AMD Radeon HD 7600M driver and the laptop started to overheating and shutted down. I tried to turn it on but in the moment of the Windows login, it overheated again and shutted down. I had a restoring point just before the installation of the AMD driver and here I am, asking to you what could I do.

       

      Sorry for the bad english, I'm brazilian, but I really need some help on this.