AnsweredAssumed Answered

Why my computer is not using my AMD graphics card?

Question asked by vixataz on Jul 7, 2016
Latest reply on Jun 6, 2017 by pedramdx


I am having the following issue: Every time I try playing a game, my laptop gets overheated and after 10 minutes of normal gameplay, the game's framerate goes down to 10-12 fps. Even when I try using smaller resolution or lower down the other video settings, it is the same. I think the main issue is that the computer has integrated graphics card and it is using it instead of my amd graphics card. So, the game that I tried is Counter-Strike Global Offensive. I am using Windows 10 Pro 64bit. My laptop is HP Probook 450 G1 E9Y25EA#AKS.

Here are the specs:

Processor:      Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)

Installed Physical Memory (RAM):      8.00 GB (DDR3, 1600Mhz)

Screen size:      15.6 inch

Resolution:      1366x768
GPU Type:      Intel HD Graphics 4600 (Integrated) + AMD Radeon HD 8750M (2GB DDR3)


I tried the complete AMD uninstall. Then installing the latest drivers but no difference. Then I tried uninstallin them and installing the drivers from hp's servers - no difference. So I am a bit confused now and I don't know what to do. Before a year, I was using Windows 8 and I played all the games I wanted without the annoying lag. I think that probably there is some issue with the drivers for windows 10 or something because my pc is not that bad to run games like CS on 10 fps...


Thank you for your time, please leave your suggestion below and do not criticise if I missed something, it is my first post here