1 Reply Latest reply on Jul 8, 2016 9:39 AM by amdmatt

    R9 270x, every time i reboot my computer the radeon settings driver either disappears or stops working and I get massive lag in games until I uninstall it and re-install it again.

    delite_

      Iv'e been using my Asus R9 270x for 2 years and had no problems, I recently upgraded to windows 10 and since then every time i reboot my computer the radeon settings driver either disappears or stops working and I get massive lag in games until I uninstall it and re-install it again. When clicking on the radeon settings icon I get this error: s1LE.png

       

      I have tried to use the automated driver detection program but it kept saying drivers are already installed and picked up the incorrect driver so I manually installed the crimson driver. Before I installed it, the same thing kept happening with the other driver it installed.

      Help?

        • Re: R9 270x, every time i reboot my computer the radeon settings driver either disappears or stops working and I get massive lag in games until I uninstall it and re-install it again.
          amdmatt

          Please navigate to Device Manager and check under Display Adapters and Monitors that neither are showing as disabled. If they are, please right click properties and enable them.

           

          I'd like you to try a system clean up and a fresh installation of our latest Crimson 16.7.1 driver, to see if it resolves the message above and performance drop.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers in safe mode.

           

          5. Install the latest Crimson 16.7.1 drivers once the above is completed and check to see if the issue is resolved.