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Why is Freesync greyed out?

Question asked by jfried87 on Jul 6, 2016
Latest reply on Jul 7, 2016 by amdpete

I recently purchased the LG34uc88 (3440x1440) curved monitor. I have Freesync enabled on the monitor (under the menu) and on the on screen control (same as doing it on the monitor menu). My problem is under Radeon Settings AMD FreeSync says not supported. Yes, I'm using a displayport! Yes, the monitors hrtz are cranked up. What else can be done? Both screenshots are included (Capture3.png shows you my problem). I've tried all the basics: Disconnecting, restarting and trying the other port!

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