AnsweredAssumed Answered

AMD Driver Causing Freezing Upon Enabling It

Question asked by evoculas on Jul 2, 2016
Latest reply on Aug 22, 2016 by alpere

I have had this problem with my driver for about 2 weeks now and it is so annoying. I am unable to use my AMD driver because if I do my computer freezes and I can then do nothing but a hard reset, WHICH I HATE DOING. I am able to use my intel HD graphics card no problem but when I enable the AMD driver in device manager my computer freezes. I have tried disabling my intel driver and then enabling the AMD one but even then my computer just black screens and then upon hard resetting and then starting my computer black screens after dell loading screen. I can get to safe mode and disable the AMD driver from there but that just leaves me with the crappy intel driver that gives me terrible fps in games. I have tried uninstalling the driver using both the autodetectutility and just manually finding the best card. I have even taken the computer to my local tech guy who had no idea what was wrong with it. If someone could please help me find out why this is happening or even tell me a fix, I would be so happy.


My specs are:

Operating System   Windows 10 Home Home Edition
OS Service Pack   -
DirectX (DirectX 9.0c)
Computer Name   DELL
User Name   User
CPU Type   2x , 2400 MHz
Motherboard Name   Unknown
Motherboard Chipset   Unknown
System Memory   8072 MB
BIOS Type   Unknown
Video Adapter   Intel(R) HD Graphics Family (1024 MB)
Video Adapter   Intel(R) HD Graphics Family (1024 MB)
Video Adapter   Intel(R) HD Graphics Family (1024 MB)
Monitor   Generic PnP Monitor [NoDB]
Audio Adapter   High Definition Audio Controller [NoDB]
IDE Controller   Intel(R) 8 Series Chipset Family SATA AHCI Controller
SCSI/RAID Controller   Microsoft Storage Spaces Controller
Disk Drive   WDC WD10JPVX-00JC3T0 (931 GB)
Optical Drive   PLDS DVD+-RW DU-8A5HH
SMART Hard Disks Status   OK

If any other specs are required please tell me