AnsweredAssumed Answered

Trouble Installing Windows 10

Question asked by daeneasley on Jul 2, 2016
Latest reply on Jul 5, 2016 by daeneasley

I have the new Sapphire RX 480 and I tried to update to windows 10 but in the second step of updating my computer turns off without any explanation. My last graphics card was a 280x and I had no problems updating to windows 10 but now I can't update.


I tried:


- Uninstalling anivirus software.

- Disabled wireless network adapter, CD-ROM and USB.

- Uninstalling AMD Drivers and trying to update to Windows 10.

- Clean boot and trying to installl Windows 10.


Computer specifications:


Processor: Intel core I7 2.67 GHz.

Graphic Card: Sapphire RX 480.

Motherboard: ASUS P6T.
RAM: G.Skill 12GB 1333 MHz

Operating System: Windows 7 Professional 64 bits.