7 Replies Latest reply on Aug 31, 2016 5:41 AM by lv-haveaproblem?

    battlefield 1

    mookiemeeks

      Hi, i have this issue to start the closed alpha of battlefield 1 this is my dxdiag, i really want to play it, is there a solution for this? thank you!

       

      Sincerely,

       

      MookieMeeks

       

      -----------------mookies_error.jpg-

      System Information

      ------------------

            Time of this report: 6/30/2016, 14:19:41

                   Machine name: ROBERTH-PC

               Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160527-1834)

                       Language: Spanish (Regional Setting: Spanish)

            System Manufacturer: System manufacturer

                   System Model: System Product Name

                           BIOS: BIOS Date: 01/17/11 14:30:24 Ver: 03.06

                      Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz

                         Memory: 4096MB RAM

            Available OS Memory: 4096MB RAM

                      Page File: 2783MB used, 1512MB available

                    Windows Dir: C:\WINDOWS

                DirectX Version: 11.2

            DX Setup Parameters: Not found

               User DPI Setting: 96 DPI (100 percent)

             System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                       Miracast: Not Available

      Microsoft Graphics Hybrid: Not Supported

                 DxDiag Version: 10.00.10586.0000 64bit Unicode

      ---------------

      Display Devices

      ---------------

                Card name: AMD Radeon HD 5700 Series

             Manufacturer: Advanced Micro Devices, Inc.

                Chip type: AMD Radeon Graphics Processor (0x68B8)

                 DAC type: Internal DAC(400MHz)

              Device Type: Full Device

               Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_1482174B&REV_00

           Display Memory: 2806 MB

         Dedicated Memory: 1014 MB

            Shared Memory: 1792 MB

             Current Mode: 1440 x 900 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: HP w1907

               Monitor Id: HWP26A3

              Native Mode: 1440 x 900(p) (59.887Hz)

              Output Type: DVI

              Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

      Driver File Version: 8.17.0010.1433 (English)

           Driver Version: 15.301.1901.0

              DDI Version: 11.2

           Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

             Driver Model: WDDM 1.3

      Graphics Preemption: DMA

      Compute Preemption: DMA

                 Miracast: Not Supported by Graphics driver

      Hybrid Graphics GPU: Not Supported

           Power P-states: Not Supported

        Driver Attributes: Final Retail

         Driver Date/Size: 26/02/2016 12:00:00 a. m., 1506000 bytes

              WHQL Logo'd: No

          WHQL Date Stamp: None

        Device Identifier: {D7B71EE2-2BF8-11CF-6271-8834BEC2C535}

                Vendor ID: 0x1002

                Device ID: 0x68B8

                SubSys ID: 0x1482174B

              Revision ID: 0x0000

      Driver Strong Name: oem124.inf:cb0ae4147898f556:ati2mtag_Evergreen:15.301.1901.0:pci\ven_1002&dev_68b8

           Rank Of Driver: 00D12001

              Video Accel: ModeMPEG2_A ModeMPEG2_C

              DXVA2 Modes: DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD 

       

       

      Best regards!