0 Replies Latest reply on Jun 28, 2016 12:32 PM by maksimus

    I'm Unable to update drivers without getting a blue screen (Not BSOD blue screen) Radeon HD 7800 Win 7 - 64

    maksimus

      Hello,

       

      System crashed and came up with a black screen, I was unable to reboot without getting a black screen. I ran recovery on the system and rolled back to a previous version with no luck still a black screen.  I uninstalled old AMD Radeon Drivers using the amdcleanuputility, I used this due to being unable to uninstall through programs and features in the control panel. I also used DDU. I downloaded through auto detect radeon-crimson-16.3.2-minimalsetup_web and after rebooting the screen came up blue with lines (not BSOD) the system then rebooted, same problem kept coming back.

       

      I then downloaded three drivers and tried each one individually;

       

      radeon-crimson-16.3.2-minimalsetup_web - failed with errors.

      radeon-crimson-16.3.2-with-dotnet45-win7-64bit - was able to install however it will boot up and run into blue screen (Not BSOD)

      non-whql-64bit-radeon-software-crimson-16.6.1-win10-win8.1-win7-june2 - was able to install however it will boot up and run into blue screen (not BSOD)

       

      The only way the system would run after the recovery was using VGA.

       

      System

      AMD Radeon HD 7850

      Desktop

      Windows 7 - 64 bit

      radeon-crimson-16.3.2

      non-whql-64bit-radeon-software-crimson-16.6.1

      (not sure on previous version as the system would only run in VGA)

      Asus model MT276 - 50/60 HZ active DP to HDMI

      Asus Motherboard P6X58D-E

      Intel(R) Core(TM) i7 CPU 960@ 3.20 GHz 3.21 GHz

      Power Supply 850 Watt Silent Pro

      Ram 24 GB

       

      Thanks for any support you can provide.