1 Reply Latest reply on Jun 29, 2016 2:53 AM by amdmatt

    R9 Fury X freezing under load

    csimm

      PSU: OCZ 1000W Gold

      MOBO: ASUS M5A99FX PRO 2.0

      CPU: AMD FX-8350

      GPU: MSI R9 Fury X

      RAM: 32G Corsair Dom Plat

      My card sits at 25 C idle and never goes above 35 C under load (usually sits at 30-32C under load). However, I am experiencing serious freezing issues when I play graphically demanding games. I just switched from an XFX 290X that died, but I never had these issues with the 290X. I can play games like Heroes of the Storm without issues, but as soon as I start to play The Witcher 3 or R6S it's just a short amount of time before the whole system freezes and I have to power shutdown and restart it. I've searched and it seems no one has this particular issue. This has been an issue with every driver release as well. My PSU is getting pretty old, so I have ordered a new one. If that doesn't work I just don't know what to do.

        • Re: R9 Fury X freezing under load
          amdmatt

          The issue you have described is most likely caused by a faulty PSU or a faulty graphics card. Please try the steps below to rule out any software issue causing the problem by performing a clean installation of the AMD drivers.

           

          1. Run the Windows self check tool to check scan and automatically repair any corrupt files found in Windows. There is a guide on how to do it here.  What you need to do is run an elevated command prompt (elevated means run it as administrator) and type SFC /SCANNOW. This will generate a statement indicating if errors were found the Operating system and if they were fixable.

           

          2. Make sure you have installed Microsfot NetFramework and Visual C++ 2013. These should be installed already, but they can become damaged, need repairing or reinstalling.

           

          3. Update Windows. Install all available critical, recommended and optional updates. Often Netframework and Visual C are included in the recommended or optional updates Windows provides. Windows should always be fully up to date before installing our drivers!

           

          4. Use DDU to sweep the system of AMD drivers.

           

          5. Install the latest Crimson 16.6.1 drivers once the above is completed.