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help xfx r9 390x black screen randomly during game play of doom warhammer total war and dead by day light

Question asked by b0bsan on Jun 24, 2016
Latest reply on Dec 4, 2016 by enemymind

Describe your system:

XFX Radeon R9 390X DirectX 12 R9-390X-8256 8GB 512-Bit GDDR5 PCI Express 3.0 CrossFireX Support Video Card

  • Desktop or Laptop System
    • Self built desktop
  • Operating System
    • Windows 10 64bit
  • Driver version installed
  • Radeon Software Version
  • 16.3.2
  • Display Devices
    • nsignia™ - 32" Class (31.5" Diag.) - LED - 1080p - HDTV - 60 HZ
  • Motherboard
    • GIGABYTE GA-990FX-Gaming AM3+ AMD 990FX SATA 6Gb/s USB 3.1 USB 3.0 ATX AMD Motherboard
  • CPU/APU
    • AMD FX-8350 Black Edition Vishera 8-Core 4.0 GHz (4.2 GHz Turbo) Socket AM3+ 125W FD8350FRHKBOX Desktop Processor
  • Power Supply Unit  Make, Model & Wattage
    • 850W Gaming 12CM Fan Silent ATX Power Supply SATA 12V
  • RAM
    • 16GB

Describe your issue:

When Playing Doom, Total war Warhammer or Dead by day light at 1080p resolution or lower too 1600 900 res Screen goes black my computer makes a loud noise.

The temp of my cpu  and graphic card is fine I've reinstalled all software I've double checked my drivers tried different monitors and I still hit this issue. please help

 

 

additional information

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon (TM) R9 390 Series

Device ID - 67B0

Vendor ID - 1002

SubSystem ID - 9395

SubSystem Vendor ID - 1682

Revision ID - 80

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 2.0 x16

BIOS Version - 015.049.000.007

BIOS Part Number - 113-GRENADA_XT_C671_D5_8GB_HYMIC_BBY_W8

BIOS Date - 2015/11/10 20:24

Memory Size - 8192 MB

Memory Type - GDDR5

Memory Clock - 1500 MHz

Core Clock - 1060 MHz

Total Memory Bandwidth - 384 GByte/s

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

 

Radeon Software Version - 16.3.2

Radeon Software Edition - Crimson

Graphics Chipset - AMD Radeon (TM) R9 390 Series

Memory Size - 8192 MB

Memory Type - GDDR5

Core Clock - 1060 MHz

Windows Version - Windows 10

System Memory - 16 GB

CPU Type - AMD FX(tm)-8350 Eight-Core Processor

 

Radeon Settings Version - 2015.1129.2307.41591

Driver Packaging Version - 16.15.2211-160321a-301173C

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1546

Direct3D® Version - 9.14.10.1183

OpenGL® Version - 6.14.10.13431

OpenCL™ Version - 2.0.6.0

AMD Mantle Version - 9.1.10.109

AMD Mantle API Version - 98309

AMD Audio Driver Version - 10.0.0.2

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